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Return Policy

Your satisfaction is our priority. We understand the importance of quality and service. If you are not happy, neither are we. Should you encounter any issues with our product or service, please don't hesitate to reach out to us at support@soccer-coaches.com. We are committed to ensuring your experience with us is nothing short of excellent.

You are no longer bound as a consumer within the meaning of § 13 BGB to your order if you withdraw within a period of 2 weeks after receipt of the goods. Just write an e-mail to support@soccer-coaches.com.

Withdrawal of immediate Downloads:

Pursuant to § 312d Abs.4 No.1 BGB we can guarantee only a limited right of withdrawal for Downloads.

Excluded from the exchange are:

Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return,

  • audio or video recordings or software if the delivered data carriers have been unsealed by you,
  • installed software,
  • activated software (including free switched online-DVDs, multimedia books, eVideos and eBooks).