Shipping and payment terms

Shipping costs

Download products: 
There are no shipping costs for eBooks, eVideos, Software and events.

Countries: Germany

Countries: EU member states

Countries: Rest of the world

Deliveries to non-EU countries incur additional duties, taxes and fees.

Payment terms

We offer several convenient payment options for your order (depending on the country):

• Transfer (prepayment)
• Paypal/PayPal Express
• Credit card (VISA, Master Card, AMEX)
• Purchase on account
• Klarna (Sofortüberweisung)
• Giropay

Transfer (prepayment)
After placing your order, we will send you an order confirmation with our account details to the specified email address. Please transfer the invoice amount as soon as possible, because we can only deliver the goods to you after receipt of payment in our account.

Paypal
By selecting the payment method PayPal, you will be forwarded to PayPal. After payment has been made, you will be returned to our website, where you can complete the order.

Credit card
When you submit the order, you also send us your credit card details. After your legitimation as a legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is debited.

Purchase on account
You will receive an invoice from us by email (for download products) or with delivery. The due date and payment information are included in this invoice.

Klarna (Sofortüberweisung)
With Klarna Sofort you can pay safely and conveniently using the direct transfer method with your usual online banking data (PIN / TAN) and without registration.

Giropay
A prerequisite for using Giropay is a current account that has been activated for online banking using the PIN / TAN procedure.

Payment terms We offer several convenient payment options for your order (depending on the country):